ServiceNow Developer Job at California Creative Solutions Inc., Tennessee

aCtGRlY3WkMrTmRuSmJ3enc3RmNIN255Y3c9PQ==
  • California Creative Solutions Inc.
  • Tennessee

Job Description

Roles/Responsibilities:

  • Solution Design & Development
    • Configure and customize ServiceNow CSM and PSDS applications to meet public sector requirements.
    • Develop workflows, case lifecycles, business rules, and integrations with external government systems.
    • Build portals and self-service experiences tailored for citizens and government staff.
  • Implementation & Delivery
    • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
    • Implement proactive service delivery features to improve citizen engagement and transparency.
    • Ensure scalability, maintainability, and compliance with government standards.
  • Integration & Support
    • Integrate ServiceNow with legacy systems, CRM, ERP, and external data sources.
    • Provide ongoing support, troubleshooting, and enhancements for CSM and PSDS modules.
    • Maintain documentation of configurations, customizations, and processes.
  • Governance & Best Practices
    • Adhere to ServiceNow development standards and coding best practices.
    • Ensure compliance with public sector security, accessibility, and data privacy regulations.
    • Participate in code reviews and contribute to continuous improvement initiatives.

Mandatory Skills:

  1. Hands-on experience with ServiceNow CSM and/or PSDS modules.
  2. Strong knowledge of ServiceNow architecture, modules, and integrations (REST, SOAP, etc.).
  3. Proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub.
  4. Experience with platform security, including user access management and compliance.
  5. Experience with Service Portal development and UI/UX customization.
  6. 3+ years of ServiceNow development experience.
  7. Experience integrating ServiceNow with third-party applications (REST/SOAP APIs).
  8. ServiceNow platform upgrades and health scans are a plus
  9. 4-6 years' experience- Esri JavaScript API
  10. 4-6 years' experience- JavaScript
  11. 4-6 years' experience- Communication skills both verbal and written
  12. 4-6 years' experience- Process Flow Analysis
  13. 4-6 years' experience- SQL Server Reporting Services (SSRS)

Desirable Skills:

  1. ServiceNow Certified System Administrator (CSA).
  2. Experience in Agile/Scrum environments.
  3. Knowledge of public sector service delivery models and citizen engagement strategies.

Job Tags

Similar Jobs

Touching Hearts at Home

Caregiver Companion Job at Touching Hearts at Home

 ...Touching Hearts at Home has an IMMEDIATE opening in Menomonie! We are looking to hire 1 to 2 caregivers to provide companionship to an elderly male client with dementia. Client #1 Older couple in their own home. PT exercises, meals, med reminders, light housekeeping... 

Domino's Franchise

Pizza Maker Job at Domino's Franchise

 ...live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time....  ...good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified... 

Advanced Professional Security

Scheduler / Dispatcher Job at Advanced Professional Security

 ...with professionalism, reliability, and integrity. Our team is growing, and we're seeking a dedicated and experienced Scheduler/Dispatcher to join our fast-paced operations department. If you're detail-oriented, calm under pressure, and thrive in a coordination-heavy... 

adidas

Sales Rep Job at adidas

 ...SALES REP REGIONS Step into a role where your expertise shapes how consumers experience one of the worlds most iconic sportswear brands...  ...employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and... 

NavitsPartners

[Rochester, NY] - Certified Surgical Technologist / OR Tech - CST 25-34617 Job at NavitsPartners

Job Title: Certified Surgical Technologist / OR Tech Profession: Surgical Services Specialty: OR Tech / Certified Surgical Tech Job Location: Rochester, NY (ZIP code available upon submission)Assignment Details ~ Duration: 13 weeks ~ Shift: Day Shift...